Working in the crisis arena where pressure is inevitable, information often scant and the environment and colleagues possibly unfamiliar creates a very difficult set of challenges to the normal working environment. Therefore, it is important to ensure that everyone in the organisation is prepared.
This course aims to provide an understanding of the crisis management framework for an organisation. It is targeted to improve participants’ knowledge of the latest in risk assessment, contingency planning and to prepare the crisis management team for the difficult tasks they will face during and after crisis. The course will equip participants with the competencies they need to manage crisis effectively: from writing the crisis management plan to dealing with the media. On completion, participants will be able to play a vital role in protecting their organisations during unexpected circumstances and help to prevent a real crisis.