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The workshop aims to assist managers in their understanding of the KSF processes and develop the skills needed to effectively manage performance and conduct the KSF appraisal.

Course Duration

1 day

Core Objectives

Delegates will be able to:

  • Consider the different types of evidence that can be used at KSF appraisal

  • Explain the difference between objectives and standards

  • Demonstrate how the difference between objectives and standards can be managed for performance  

  • Identify techniques for providing feedback

  • Development methods and identify the role of the manager in evaluating the learning and development process

  • Use the KSF paperwork

  • Conduct a KSF appraisal

Course Outcomes

On completion of the course delegates will have the necessary knowledge and skills to conduct effective performance appraisals with their staff in line with the Knowledge and Skills Framework.

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